Why were 65 fans unable to attend Raye's Paris concert?

Sixty-five ticket holders were denied entry due to a Ticketmaster system error that prevented their tickets from being fully validated upon purchase.

What compensation did Raye offer to affected fans?

Raye offered full refunds, vouchers from Ticketmaster, complimentary tickets to future shows, and signed vinyl to the 65 fans who were denied entry.

Has Ticketmaster faced criticism before regarding ticketing issues?

Yes, Ticketmaster and its parent companies have faced criticism from artists like Olivia Dean and legal action from the FTC and seven states over resale prices and scalping practices.

Home / Arts and Entertainment / Raye's Paris Show: 65 Fans Stranded by Ticketmaster Glitch

Raye's Paris Show: 65 Fans Stranded by Ticketmaster Glitch

18 Feb

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Summary

Sixty-five ticket holders were denied entry to Raye's Paris concert due to a Ticketmaster system error.
Raye expressed deep disappointment, calling the incident unacceptable and outside her control.
Affected fans received full refunds, vouchers, and offers of future complimentary tickets from Raye.

Raye's Paris Show: 65 Fans Stranded by Ticketmaster Glitch

Sixty-five fans were left stranded outside Raye's Paris concert at Accor Arena on Sunday, February 15, due to a significant Ticketmaster system error. The singer took to social media to address the issue, stating that the tickets were not fully validated upon purchase because of a system glitch.