Drone Show Disaster: Refunds Grounded Amidst Chaos

Disgruntled attendees of a recent Christmas drone show in West Sussex are reporting significant difficulties in obtaining refunds. The event, held at the South of England Showground in Ardingly, was marred by numerous issues, including malfunctioning drones, exorbitant prices for food and attractions, and severe traffic congestion in the car park.

Organisers, Lumina Sky Theatre, have issued an apology acknowledging technical problems with some drones. However, they maintain that third parties were responsible for the pricing of stalls and rides. Customers have expressed frustration, with some being offered free tickets to a future show in Kent as an alternative to a refund, an offer largely rejected by those who feel the event was misrepresented and poorly managed.

A dedicated online group has formed, gathering support from approximately 1,400 individuals seeking full refunds. Visitors claim the show significantly underdelivered on its advertised promises, with far fewer drones visible than stated. The situation remains ongoing as attendees continue to seek financial compensation for their disappointing experience.