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BTS Fans Demand Ticket Transparency in Mexico
20 Jan
Summary
- Mexican fans urged government for transparent BTS ticket sales.
- Profeco requested clear pricing and sale conditions from organizers.
- BTS tour in Mexico is scheduled for May 7, 9, and 10.
Fans of the K-pop supergroup BTS in Mexico are demanding transparency in the ticket sales process for their three upcoming concerts. Their concerns reached President Claudia Sheinbaum, prompting the Federal Consumer Protection Agency (Profeco) to call for clear and truthful information from Ticketmaster Mexico and OCESA.
Consumer Attorney Iván Escalante stated that over 4,700 requests prompted Profeco's involvement. The agency formally requested OCESA to announce prices, fees, and full sale conditions, including information on VIP packages and ticket allocation for presales.
OCESA had previously announced presales for ARMY members starting January 22, 2026, with general sales on January 24, 2026. This situation echoes past discontent with Ticketmaster Mexico regarding seating arrangements for Bad Bunny's concerts.
The BTS World Tour, the group's largest to date, will begin in South Korea on April 9, 2026, and will visit Mexico on May 7, 9, and 10. The tour also includes stops in Spain, Colombia, Brazil, Argentina, Chile, and Peru.
