Why are BTS fans in Mexico demanding transparency for ticket sales?

Fans are concerned about unclear pricing, fees, and sale conditions for the BTS concerts in Mexico City.

What role is Profeco playing in the BTS ticket sales?

Profeco, Mexico's consumer protection agency, is urging organizers like Ticketmaster and OCESA to provide complete, clear, and truthful information to consumers.

When will BTS be performing in Mexico?

The K-pop group BTS is scheduled to perform in Mexico City on May 7, 9, and 10.

Home / Arts and Entertainment / BTS Fans Demand Ticket Transparency in Mexico

BTS Fans Demand Ticket Transparency in Mexico

20 Jan

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Summary

Mexican fans urged government for transparent BTS ticket sales.
Profeco requested clear pricing and sale conditions from organizers.
BTS tour in Mexico is scheduled for May 7, 9, and 10.

BTS Fans Demand Ticket Transparency in Mexico

Fans of the K-pop supergroup BTS in Mexico are demanding transparency in the ticket sales process for their three upcoming concerts. Their concerns reached President Claudia Sheinbaum, prompting the Federal Consumer Protection Agency (Profeco) to call for clear and truthful information from Ticketmaster Mexico and OCESA.

Consumer Attorney Iván Escalante stated that over 4,700 requests prompted Profeco's involvement. The agency formally requested OCESA to announce prices, fees, and full sale conditions, including information on VIP packages and ticket allocation for presales.

OCESA had previously announced presales for ARMY members starting January 22, 2026, with general sales on January 24, 2026. This situation echoes past discontent with Ticketmaster Mexico regarding seating arrangements for Bad Bunny's concerts.