How is Zillow using AI in its recruitment process?

Zillow is using AI to automate routine tasks, assist recruiters in sourcing and feedback, and improve candidate experience through tools like interview scheduling and role matching.

What are Zillow's prompt-a-thons?

Prompt-a-thons are Zillow's internal events where recruiters collaborate to devise practical AI solutions for recruitment challenges.

How has Zillow's AI impacted recruiters?

AI has automated many mundane tasks, freeing up recruiters for strategic work, and upskilled former recruiting coordinators into new roles within the company.

Home / Technology / Zillow Recruits Smarter: AI Revolutionizes Hiring

Zillow Recruits Smarter: AI Revolutionizes Hiring

7 Jan

•

Summary

Zillow's AI recruitment tools automate roughly 80% of recruiter tasks.
Prompt-a-thons empower recruiters to devise AI solutions themselves.
AI interview scheduling cut coordination time by 97%, saving 450 hours monthly.

Zillow Recruits Smarter: AI Revolutionizes Hiring

Recruiting teams are experiencing profound disruption from AI technology. Zillow, a leader in real estate tech, has been at the forefront, experimenting with and launching several AI tools for recruitment since late 2023. Roz Harris, Zillow's VP of talent acquisition, shared that about 80% of a recruiter's job involves tasks now replaceable by AI, prompting a proactive approach to adoption.

To mitigate fears of job displacement and foster innovation, Zillow utilized 'prompt-a-thons,' adapting hackathon practices. This initiative allowed recruiters to identify challenges, such as conducting difficult conversations with hiring managers, and develop AI prompts for solutions like ChatGPT. These recruiter-generated solutions were then vetted by legal, tech, and HR teams before implementation, resulting in six AI recruitment tools, many from vendors.

The implemented AI tools focus on both recruiter assistance and candidate experience. For job seekers, AI aids in finding roles, applying, and preparing for interviews. For recruiters, tools enhance candidate sourcing and provide interview feedback. Notably, Zillow's AI-powered interview scheduler reduced coordination time from over a week to just 30 minutes, a 97% improvement that has upskilled former coordinators into new roles. Furthermore, AI has enabled Zillow to expand its hiring reach under its remote-first "Cloud HQ" model, building employer reputation in new regions and facilitating 558 hires in 2025.

Disclaimer: This story has been auto-aggregated and auto-summarised by a computer program. This story has not been edited or created by the Feedzop team.

Zillow Recruits Smarter: AI Revolutionizes Hiring

7 Jan

•

Summary

Zillow's AI recruitment tools automate roughly 80% of recruiter tasks.
Prompt-a-thons empower recruiters to devise AI solutions themselves.
AI interview scheduling cut coordination time by 97%, saving 450 hours monthly.

Disclaimer: This story has been auto-aggregated and auto-summarised by a computer program. This story has not been edited or created by the Feedzop team.