Home / Technology / Yelp Upgrades AI for All Business Categories
Yelp Upgrades AI for All Business Categories
21 Apr
Summary
- Yelp Assistant now works across all Yelp categories.
- Chatbot handles reservations and takeout orders.
- New integrations for appointment booking were added.
Yelp has enhanced its AI chatbot, Yelp Assistant, enabling it to function across all business categories. Initially launched in 2024 and expanded in 2025, the upgraded assistant now supports natural language queries for locating specific local businesses.
Users can utilize the Yelp Assistant to make restaurant reservations or order food for takeout. The platform's spring product updates introduced new integrations with Vagaro, ZocDoc, and Calendly, extending the chatbot's functionality to booking appointments in relevant sectors.
The Yelp Assistant has a new dedicated tab within the iOS and Android applications. It is also directly accessible from business pages for categories like restaurants and retail. Support for all business types and a desktop version are anticipated by the end of 2026.
Additional AI features being rolled out on Yelp include a personalized mobile homepage and enhanced photo discovery tools.
