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Yelp's AI Assistant: Book, Order & Schedule in One Chat
21 Apr
Summary
- Yelp introduces an AI assistant for booking and scheduling.
- The assistant handles reservations, delivery orders, and appointments.
- It operates across all Yelp categories on iOS and Android.
Yelp has unveiled a significant evolution in its product offerings with a new AI-powered assistant. This feature allows users to manage bookings and schedule services through simple conversational commands, marking a new era for the platform.
The AI assistant is now accessible via a dedicated 'Assistant' tab within the Yelp app. It leverages the vast database of user reviews, images, and business information to execute tasks on behalf of users.
Users can now seamlessly reserve tables at restaurants that utilize Yelp Guest Manager. Additionally, they can order food for delivery through integrated platforms like DoorDash and Grubhub, or schedule appointments for a wide array of services including auto, beauty, and pet care, by connecting with booking systems like Vagaro and Zocdoc.
