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Pay Household Bills Via WhatsApp Chat
5 Sep
Summary
- Users can now manage and pay utility bills through WhatsApp.
- The feature supports 22,722 billers across 30 categories.
- This aims to simplify routine tasks and bring convenience to all.
Meta-owned WhatsApp has introduced a new bill payments feature in India, expanding its digital services within the messaging app. This functionality enables users to find, manage, and pay their everyday household and utility bills directly through WhatsApp. The feature is integrated with the Bharat Bill Payment System (BBPS) network.
It provides access to 22,722 billers across 30 categories, encompassing electricity, gas, water, FASTag, insurance, and loan repayments. WhatsApp is gradually rolling out this feature nationwide for both Android and iOS users over the coming weeks.
The service allows users to pay bills as easily as sending a message, all without leaving the WhatsApp application. Key features include a household bills summary, pre-fetched bills, and one-tap access for previously paid billers. Users can also manage multiple accounts under a single provider in one place.
Arun Srinivas, Managing Director and Country Head of Meta India, highlighted that WhatsApp simplifies connections and transactions for millions. He stated the goal is to make bill payments as effortless as sending a message, extending the convenience of digital payments to all parts of the country.
