Home / Technology / Verizon Outage Leaves Customers Disconnected Across the US
Verizon Outage Leaves Customers Disconnected Across the US
9 Oct
Summary
- Verizon customers reported widespread outages across the US
- Outage peaked at 1,244 reports at 0.56 a.m. ET
- 50% of issues involved cell phones, 32% were about 5G home internet
In the early hours of October 9th, 2025, Verizon customers across the United States reported experiencing widespread service disruptions. According to data from Downdetector, a website that monitors service failures, the outage began around midnight ET and reached a peak of 1,244 reported issues at 0.56 a.m. ET.
The outage was widespread, affecting users in major cities such as New York, Boston, Washington D.C., Chicago, Seattle, Phoenix, and Atlanta. Verizon customers reported problems with both their mobile devices and 5G home internet services, with 50% of the issues involving cell phones and 32% related to the 5G home internet.
As of October 9th, 2025, at 4:07 PM ET, it remains unclear what caused the Verizon network disruption or how long it will take to restore full service. The company has not yet issued a public statement regarding the outage, leaving many customers frustrated and disconnected from their essential communication and internet services.
