Home / Technology / United App Gets TSA Wait Times
United App Gets TSA Wait Times
2 Apr
Summary
- New app feature shows estimated TSA security wait times.
- App offers personalized directions for connecting flights.
- Automatic rebooking and baggage tracking now available.
United Airlines has significantly updated its iOS and Android mobile applications, introducing features designed to streamline the passenger journey. A key addition is the estimated security wait time, available for United's U.S. hub airports, offering travelers insight into expected queues at TSA checkpoints, including standard and PreCheck lanes. This feature is particularly relevant given current TSA staffing challenges.
Further enhancing connectivity, the app now provides personalized, turn-by-turn directions to connecting gates, complete with estimated walking times and real-time flight status updates. Passengers will also receive advance notice if their flight might be held for tight connections.
In response to flight disruptions, United's app will offer automatic rebooking assistance, presenting travelers with alternative flight options, baggage tracking, and potential meal or hotel vouchers directly through self-service tools. The integration of Apple's 'Share Item Location' for AirTags will aid in locating lost baggage, while users will also receive text alerts with radar maps to inform them about weather-related flight impacts across regions.
