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Uber Rolls Out ChatGPT Work to All 30,000 Employees Globally
22 Oct
Summary
- Uber now requires all 30,000 global employees to use ChatGPT Work.
- The AI tool will assist with diverse tasks, from data analysis to localization.
- Uber is evaluating employee usage to guide future AI deployment strategies.

Uber has announced a significant expansion of its collaboration with OpenAI, requiring its entire global workforce of approximately 30,000 individuals to utilize ChatGPT Work. This enterprise-focused AI agent was initially piloted with 1,000 employees earlier this year, spanning various departments like finance, operations, and product.
During the pilot phase, a majority of non-engineer users employed ChatGPT Work for analyzing complex operational data, localizing training materials for diverse markets, and building personalized daily work dashboards. Uber aims to provide powerful AI tools while encouraging experimentation among its teams, as highlighted by their recent 'AI pods' initiative.
The ride-sharing company has not disclosed the cost of this expansive rollout. Instead, they plan to meticulously track employee adoption and workflow development. This data will be crucial in evaluating the technology's effectiveness and guiding future AI deployments across Uber's operations.