How are companies like IBM using AI internally?

IBM utilizes AI for its AskHR chatbot to handle employee queries and for contract review in mergers and acquisitions.

What are the benefits of internal AI adoption for businesses?

Internal AI adoption leads to increased productivity, automation of routine tasks, and allows employees to focus on strategic work.

Are smaller companies like Tem Energy using AI extensively?

Yes, Tem Energy encourages employees to use various AI tools like Claude Sonnet and ChatGPT for coding and reporting.

Home / Technology / AI Revolution: Companies Use AI Internally First

AI Revolution: Companies Use AI Internally First

3 Dec, 2025

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Summary

Companies increasingly deploy AI internally before offering to customers.
AI adoption spans software, HR, marketing, and contract reviews.
Internal AI use frees up millions of hours for strategic work.

AI Revolution: Companies Use AI Internally First

A notable trend is emerging as technology companies extensively integrate artificial intelligence into their internal operations. This proactive adoption serves to showcase AI's capabilities to potential clients. AI applications are being deployed across diverse areas, including software development, IT issue detection, human resources, and marketing, fundamentally altering daily business functions.

Major tech players like IBM are leveraging AI for significant internal improvements. For instance, IBM's AskHR chatbot handles a vast majority of employee inquiries, while AI tools are employed to scrutinize contracts for compliance, identifying far more non-compliant terms than before. This strategic internal use of AI has reportedly liberated millions of hours across their global workforce, allowing employees to concentrate on higher-impact activities.

Other technology firms, such as Asana and SentinelOne, are similarly embedding AI into their core workflows, from code generation and testing to customer service and campaign management. This widespread internal experimentation suggests a strong belief in AI's capacity to enhance productivity and innovation, even as questions arise about its potential impact on employment in an era of industry layoffs.