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Perth Utility: No Evidence of Customer Hack
10 Apr
Summary
- Synergy denies hacking claims targeting 900,002 customer accounts.
- Alleged stolen data includes personal and financial information.
- Investigation is ongoing, with no evidence of a breach found.
Perth's government-owned electricity provider, Synergy, has publicly stated it has discovered no evidence confirming a data breach impacting approximately 900,002 customer accounts. This statement follows widespread reports on hacking watch websites and social media earlier this week, which alleged that an individual operating under the alias "hackboy" had compromised customer data.
Cybersecurity firm Vercert reported that the purportedly stolen information contained sensitive details such as full names, dates of birth, phone numbers, email addresses, physical addresses, account IDs, payment balances, and billing statements. A spokesperson for Synergy confirmed that while the utility is treating the alleged threat with significant seriousness, their internal investigation has so far yielded no proof that customer data has been accessed or exfiltrated.
The situation remains under active review as Synergy works to ascertain the validity of the hacking claims. The company is committed to protecting customer information and will provide further updates as its investigation progresses.
