Home / Technology / AI Transforms Ticket Buying: StubHub Launches Chat App
AI Transforms Ticket Buying: StubHub Launches Chat App
22 Dec
Summary
- StubHub's new ChatGPT app allows conversational ticket shopping.
- Users can ask specific questions for ticket recommendations.
- The app is available on desktop and mobile for ChatGPT users.
StubHub has introduced a new application for ChatGPT, revolutionizing how users can purchase event tickets. This integration allows for a conversational approach to finding tickets for concerts, sporting events, and theater shows, moving beyond traditional search parameters.
Users can interact with ChatGPT to request specific ticket options, like "cheapest tickets" or "best view seats." The AI processes these prompts to adjust results in real-time, displaying current pricing and availability while remembering user preferences throughout the conversation. The app demonstrated impressive capabilities by successfully fulfilling highly specific requests, such as identifying seats with prolonged sun exposure or those offering views of the Charlotte skyline.
This new feature is accessible to all users of ChatGPT, available on both desktop and mobile platforms for iOS and Android. To begin, users must connect the StubHub app within ChatGPT. Once linked, users can initiate ticket searches simply by mentioning StubHub in any conversation, with final purchases completed directly on the StubHub platform.
