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Square's New Kiosk Talks and Listens Like Staff
14 Oct
Summary
- New Square Kiosk features an AI with conversational voice capabilities.
- Customers can ask questions and request order modifications.
- The device costs $1,999 plus a monthly software fee.
Square has introduced a new hardware device, the Square Kiosk, designed to enhance customer ordering experiences.
The Kiosk boasts an AI-powered conversational voice layer that comprehends seller menus and interacts in real-time. Customers can communicate naturally, ask questions, and request specific modifications or substitutions to their orders.
Equipped with a 21.5-inch touchscreen, the device also features presence detection to welcome approaching customers. Payment is facilitated through contactless readers or a card slot.
The Square Kiosk is available starting today for businesses with Square Plus or Premium subscriptions. The initial purchase price is $1,999 per unit, with an additional monthly software fee of $99 per device.
