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Galaxy S22 Ultra Bricked by Mystery Firm
10 Apr
Summary
- Numero LLC claims control of Samsung S22 Ultra phones after reset.
- Affected phones prevent users from completing the setup process.
- Samsung support reportedly offers little assistance to users.
A peculiar issue is affecting some Samsung Galaxy S22 Ultra smartphones, where a mysterious company named Numero LLC is reportedly taking control of devices after a factory reset. Users have encountered a message stating their phone is now managed by Numero LLC, preventing them from proceeding with the device's initial setup. This situation effectively renders the phones unusable for the affected owners.
It remains unclear how Numero LLC is gaining administrative access to these personal devices. While Samsung's Knox Mobile Enrollment system allows businesses to pre-configure company phones, it's baffling how these personal handsets have been enrolled. Theories suggest a compromised reseller account or a vulnerability in the Knox system, though the latter would likely require physical access.
Reports indicate that users facing this problem have struggled to find resolution through Samsung's customer support. They are reportedly being bounced between standard support and the Knox technical teams. This issue, while not appearing widespread, poses a significant concern for those impacted, highlighting a potential security vulnerability.
