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Proton VPN Firefox Add-on Vanishes Amidst Review Glitch
11 Jun
Summary
- Proton VPN's Firefox extension is temporarily unavailable due to a review.
- Users reported an endless loading circle and missing add-on for a week.
- Workarounds include using the desktop app or alternative browsers.

Proton VPN's browser extension for Firefox has been temporarily removed from the Mozilla Add-ons store, causing significant disruption for users. Reports indicate users experienced an endless loading circle, preventing access to essential features. This issue, which surfaced about a week ago, led to the add-on's complete disappearance from the store.
Proton VPN confirmed the unavailability is due to a mandatory review requirement by Mozilla. The company stated its team is actively working on a fix, but no official timeline has been provided for the extension's return. This has caused frustration among users who rely on the browser-based tool.
While the Firefox add-on is inaccessible, users have several workarounds. These include using the fully functional Proton VPN desktop application, which offers system-wide encryption. Alternatively, users can opt for Chromium-based browsers like Chrome or Edge, where the extension remains operational. Advanced users may also consider manually sideloading the extension using the open-source code.
Firefox also offers a built-in VPN feature for users in select countries, which is currently free with no data limits. This provides another option for users in the US, UK, Germany, and France during the downtime.