Why are Optus NBN services down in Brisbane?

A network server failure at the Brisbane exchange in Rochedale caused the widespread outage.

Can Optus customers make Triple Zero calls during the outage?

No, landline customers relying on the NBN service cannot make Triple Zero calls.

When will Optus restore NBN services in Queensland?

Optus promised to restore services by 4pm on Wednesday.

Home / Technology / Brisbane Blackout: Optus NBN Fails, Triple Zero Down

Brisbane Blackout: Optus NBN Fails, Triple Zero Down

4 Dec

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Summary

Over 90,000 Optus customers affected by server failure.
Landline customers unable to make crucial Triple Zero calls.
Service restoration promised by 4pm Wednesday, but delayed.

Brisbane Blackout: Optus NBN Fails, Triple Zero Down

More than 90,000 Optus customers in Brisbane and surrounding Queensland areas are experiencing significant disruptions due to a network server failure. The outage, which commenced early Wednesday morning, has severely impacted NBN internet services for a large number of users.

A critical consequence of this failure is that landline customers are unable to access emergency Triple Zero services. Optus has acknowledged the widespread disruption and deployed technicians to address the issue promptly.

The telecommunications provider initially assured that all services would be fully restored by 4pm on Wednesday, aiming to resolve the connectivity issues for affected NBN customers.

Disclaimer: This story has been auto-aggregated and auto-summarised by a computer program. This story has not been edited or created by the Feedzop team.