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OpenAI Misses Targets, Seeks Cloud Partners
28 Apr
Summary
- OpenAI fell short of its 2026 sales and user acquisition goals.
- Microsoft's exclusive deal with OpenAI has been revised.
- OpenAI seeks deals with Amazon and other cloud providers.

OpenAI recently failed to achieve its user acquisition and sales objectives for 2026, sparking internal discussions about its capacity to support its substantial AI infrastructure expenses. The company reportedly missed several monthly sales targets as Anthropic gained traction in coding and enterprise sectors. Furthermore, its ChatGPT chatbot did not reach the one billion weekly active users goal set for the end of 2025, with subscriber retention also noted as a challenge amidst rising popularity of Google's Gemini.
Chief Financial Officer Sarah Friar has voiced concerns that insufficient sales growth could jeopardize OpenAI's future computing needs. In response, Microsoft has agreed to drop its exclusive rights to sell OpenAI's AI models. This modification enables OpenAI to forge partnerships with cloud rivals such as Amazon.com Inc. and others.