AI Chatbots Get Norton's Scam-Fighting Power

Norton's "Genie" scam detector has been directly integrated into popular AI chatbots, Claude and ChatGPT, providing them with advanced threat intelligence. Previously, these AI models could analyze suspicious language but lacked access to real-time security data.

As of June 30, the Norton Genie connector is available for Claude users across all subscription tiers. This allows users to input messages, links, or screenshots for analysis, drawing upon Norton's extensive security databases and phishing pattern recognition. A similar integration for ChatGPT was launched in February.

This new feature is crucial because language models alone struggle with scams that appear legitimate on the surface. Norton's tool can verify URLs, trace redirects, and check domain histories, offering a deeper level of security than AI reasoning alone.

Norton's research indicates that over 90 percent of consumer threats in 2025 stemmed from scams and phishing, with more than 1,000 new fake e-shops emerging daily. The FTC also reported billions lost to social media scams alone last year.

The integration does not incur additional costs for users who already subscribe to Norton's services, making it an accessible upgrade for enhanced online safety. Norton is part of Gen Digital, which is actively incorporating AI into its security offerings across its brands.