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Microsoft's AI Push Angers Users
1 Dec
Summary
- Users express strong negative reactions to mandatory Copilot integration.
- Microsoft claims business customers requested Copilot, which users deny.
- Microsoft's AI CEO finds user rejection of AI surprising and cynical.
Microsoft is encountering widespread user dissatisfaction due to its forceful integration of the Copilot AI into various products, including Windows, Office, Edge, and Bing. This aggressive push is met with strong negative reactions, with many users expressing a desire to remove the AI entirely, a sentiment that contradicts Microsoft's public statements.
Company representatives claim that business customers have requested Copilot, a assertion met with skepticism and direct denial from users on social media. One user reportedly called Microsoft's claims "shameless and phony," while others accuse the company of being detached from reality and existing within an "echo chamber."
Microsoft's AI CEO, Mustafa Suleyman, has voiced surprise at the user rejection, describing critics as "cynics." He contrasts current AI capabilities with his childhood experience of playing Snake on a Nokia phone, finding it "mindblowing" that people are unimpressed by fluent AI conversations and image/video generation.
