What did Arundhati Bhattacharya say about AI adoption in India?

Arundhati Bhattacharya stated that AI adoption in India is not expected to be a challenge, as people are eager to use technology that improves their lives.

What is the role of policymakers in AI adoption in India?

Policymakers have a significant responsibility to create the right ecosystem, ensure ethical AI solutions, protect data privacy, and provide necessary infrastructure.

How does Salesforce contribute to AI readiness in India?

Salesforce focuses on skilling people to understand and utilize AI effectively, and provides access and training for its products, particularly to the non-profit sector.

Home / Technology / AI Adoption in India: Ethical Data & Privacy Key

AI Adoption in India: Ethical Data & Privacy Key

20 Feb

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Summary

AI adoption in India is not expected to be a challenge.
Policymakers must ensure ethical AI solutions and data privacy.
Technology democratization is vital for AI's impact.

AI Adoption in India: Ethical Data & Privacy Key

Salesforce South Asia President and CEO Arundhati Bhattacharya believes that artificial intelligence (AI) adoption in India will proceed smoothly, as citizens are keen to embrace technology that enhances their daily lives. Speaking at the India AI Summit 2026, she highlighted that AI has the potential to solve many problems in a populous nation like India.

Bhattacharya stressed the critical role of policymakers in establishing an ethical framework for AI. This includes ensuring data privacy is protected and that technological solutions are offered responsibly. She noted that companies like Salesforce have a role in skilling the population to understand and effectively utilize AI.

The former SBI Chairman also pointed to the success of financial inclusion programs like PM Jan Dhan Yojana, which leveraged technology such as Aadhaar and UPI. Salesforce actively supports the non-profit sector with access to its products and training, underscoring the importance of skilling for India to fully benefit from technological advancements.

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