Garmin Cirqa Workouts Vanish: Users Frustrated

Garmin Cirqa users have reported a significant issue where their completed workouts are vanishing from the system. This problem appears to occur when users start an activity using the dedicated button on the Cirqa device and then attempt to end it via the Garmin Connect app. Despite the wearable vibrating to confirm the end command, the workout data is not being logged.

Garmin has acknowledged the bug on their support forums and is investigating the matter. A company representative provided a temporary workaround: if an activity is started from the Cirqa, it should also be ended using the device's button. Alternatively, users can select 'End' from the initial prompt within the app to stop and save the activity, which should then appear in Garmin Connect after syncing.

This glitch is causing confusion and frustration among users who expect seamless integration between their device and the app. Garmin has confirmed they are sharing feedback internally and are gathering more information from affected users, though a definitive timeline for a permanent fix has not yet been announced.