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EU Explores Game Support Standards, Rejects Mandates
17 Jun
Summary
- European Commission will not mandate continued online game support.
- Regulator will work with industry on a code of conduct.
- A report on consumer rights for online games is due by 2026.

The European Commission has decided against mandating that video game companies continue supporting online titles after they are no longer sold. The regulator indicated it will instead focus on improving industry standards for games that may become inaccessible.
This decision follows a grassroots campaign that brought the issue of online game preservation to the Commission. While legislation was deemed unfeasible due to existing laws, the EC plans to develop a code of conduct with the games industry. This code will outline expectations for handling the discontinuation of games and will also involve consumer organizations to raise awareness of consumer rights.
The movement gained traction after Ubisoft shut down servers for 'The Crew' in 2024, leading to discussions about player access and digital ownership. California has since progressed with a state law concerning communication about ending game support, and platforms like Steam are clarifying the nature of game licenses.