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DoorDash App Fails: Hungry Users Face Checkout Errors
29 Jun
Summary
- Users reported 'something went wrong' and 'unexpected error' messages.
- Most issues occurred during the checkout process with carts.
- Hundreds complained online, with no official update from DoorDash.

On Sunday afternoon, DoorDash users experienced significant app disruptions, leading to widespread complaints online. Many reported encountering error messages such as "something went wrong" and "unexpected error try again later." These issues primarily affected the checkout process, with 38% of users reporting the app was not working and 17% experiencing problems with ordering.
Despite the surge in user complaints on platforms like X, DoorDash had not released an official statement or provided support via its help account. This lack of communication intensified user frustration, with many expressing hunger and concern about their inability to place orders. The problems appeared to be nationwide, impacting users attempting to feed their families.