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Global Outage Hits Claude: When Will It Be Back?
18 Mar
Summary
- Thousands reported widespread service disruptions with Claude chatbot.
- API error 500 messages indicated internal server failures.
- Users globally experienced issues impacting workflows and tasks.

A significant service disruption affected Anthropic's AI chatbot, Claude, impacting users across multiple regions. Thousands of users reported widespread issues, including API error 500 messages, which signal internal server failures within the system. The outage affected access to Claude's chat functionalities, code tools, and application services, disrupting critical workflows for those who depend on the AI for daily tasks such as coding and writing.
Data from outage tracking platform Downdetector indicated a substantial surge in user complaints, with over 10,000 reports at one point, predominantly related to Claude chat functionality. While initial status updates suggested a fix was implemented, subsequent reports confirmed the issue persisted, necessitating further investigation by Anthropic's service team. The exact cause of the widespread disruption remains unconfirmed, with the company stating that mitigation steps are underway as engineers work to stabilize services globally.