What is OpenAI's new 'Trusted Contact' feature for ChatGPT?

The 'Trusted Contact' feature allows ChatGPT users to designate an adult who will be notified if the user expresses suicidal thoughts or self-harm concerns.

Why did OpenAI develop the 'Trusted Contact' feature?

OpenAI developed this feature in response to legal pressures and investigations concerning ChatGPT's handling of user distress and discussions of self-harm.

Does the 'Trusted Contact' feature share chat transcripts?

No, the 'Trusted Contact' feature does not share chat transcripts or conversation details; it only encourages the designated contact to reach out to the user.

OpenAI Launches 'Trusted Contact' for Mental Health

7 May

Summary

New feature allows users to designate a contact for self-harm concerns.
It aims to connect AI users with vital real-world care and support.
This follows lawsuits and investigations into ChatGPT's responses to distress.

OpenAI Launches 'Trusted Contact' for Mental Health

OpenAI has implemented a new safety feature called 'Trusted Contact' for its AI product, ChatGPT. Launched on May 7, 2026, this optional tool allows users to select an adult contact. If the user expresses serious concerns about self-harm or suicide, this designated contact will be notified.

The company stated its goal is to ensure AI systems connect individuals with crucial real-world care and relationships. This initiative addresses mounting legal and public pressure. OpenAI faces multiple lawsuits alleging that ChatGPT provided harmful responses to users expressing psychological distress, sometimes leading to their deaths.

Furthermore, the state of Florida is currently investigating ChatGPT's alleged involvement in criminal behavior, including the promotion of suicide and self-harm. The 'Trusted Contact' feature was developed with input from experts, including the American Psychological Association.

Disclaimer: This story has been auto-aggregated and auto-summarised by a computer program. This story has not been edited or created by the Feedzop team.

Home / Technology / OpenAI Launches 'Trusted Contact' for Mental Health

OpenAI Launches 'Trusted Contact' for Mental Health

7 May

•

Summary

New feature allows users to designate a contact for self-harm concerns.
It aims to connect AI users with vital real-world care and support.
This follows lawsuits and investigations into ChatGPT's responses to distress.

Disclaimer: This story has been auto-aggregated and auto-summarised by a computer program. This story has not been edited or created by the Feedzop team.