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ChatGPT Outage Hits Users Worldwide
3 Sep
Summary
- ChatGPT experienced a major disruption affecting users globally.
- The outage caused system latency and frozen prompts for users.
- This marks the second significant service failure in three days.

OpenAI's ChatGPT service experienced a major international disruption, impacting users in the US and India. The outage, beginning recently, caused widespread system latency, frozen prompts, and operational failures. The platform's dedicated Work mode was notably unavailable for many, disproportionately affecting paying ChatGPT Plus subscribers.
According to outage trackers, thousands of reports were logged in the US, with additional problems noted in India. Users reported issues ranging from the platform not loading results to abrupt closure of generation processes. This disruption follows a similar incident on August 27, when OpenAI acknowledged heightened error rates across its services, indicating a pattern of recent technical instability.
Microsoft 365 services also faced disruptions on the same day, suggesting broader technical challenges within OpenAI's infrastructure or related services. The recurring outages raise concerns about the reliability of the AI service for its growing user base, including corporate clients.