ChatGPT Down: Users Locked Out of AI Service

OpenAI's popular AI chatbot, ChatGPT, encountered a widespread outage on July 25, 2026. Users globally reported significant disruptions, including an inability to log in or engage in proper chat sessions. The issues impacted the ChatGPT website, its mobile application, and its API services, affecting a substantial portion of its user base.

The outage became apparent on the afternoon of July 25, 2026, with a sharp increase in user complaints logged on Downdetector starting around 2:54 pm. Reports detailed problems with basic functionalities, from failed login attempts to chats that would not load. The majority of complaints, nearly 80 percent, were directly related to the ChatGPT product itself, with smaller percentages concerning app glitches and API troubles for developers.

This incident is not the first time OpenAI has experienced service interruptions, having faced similar outages in the past that were typically resolved within a few hours. As of the time of the disruption, OpenAI had not issued a public statement regarding the cause or expected resolution time for the outage. Users experiencing issues were advised to monitor OpenAI's official communication channels for updates.