What caused the BridgePay service disruption?

A ransomware attack disrupted BridgePay's services, causing an outage that impacted APIs and virtual terminals.

Were payment card details compromised during the BridgePay attack?

Initial forensic findings indicate that no payment card data has been compromised, and any files that may have been accessed were encrypted.

What was the impact of the ransomware attack on merchants?

Many US merchants and organizations were forced to accept only cash due to the outage affecting payment gateway services.

Home / Technology / BridgePay Hit by Ransomware, Forces Cash-Only Payments

BridgePay Hit by Ransomware, Forces Cash-Only Payments

9 Feb

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Summary

A ransomware attack recently disrupted BridgePay's services nationwide.
Many merchants were forced to revert to cash-only transactions.
No evidence of compromised payment card data has been found.

BridgePay Hit by Ransomware, Forces Cash-Only Payments

A severe ransomware attack disrupted operations for BridgePay, a prominent US payment gateway, late last week. The cyber incident caused a widespread outage, impacting various services including APIs and virtual terminals, and led many merchants across the country to operate on a cash-only basis.

BridgePay has engaged specialized forensic and recovery teams, including the US Secret Service, to manage the situation. According to the company's incident response page, initial findings suggest that no payment card data was compromised and any files accessed were encrypted, with no evidence of usable data exposure.

The investigation and remediation efforts were still underway as of Sunday afternoon. The perpetrators and their entry method remain unknown, though common tactics involve exploiting vulnerabilities or using phishing to gain credentials. The full extent of the disruption has been felt across various industries.