Scammers Exploit Fake Airline Texts to Steal Travelers' Data

As of November 17th, 2025, a new travel scam is spreading rapidly through fake airline text messages that appear legitimate but are actually designed to connect unsuspecting travelers to cybercriminals. These scammers are exploiting the panic that often sets in when people receive notifications about their flights being canceled or delayed.

The scam typically begins with a text that looks like it's from the traveler's airline, including details like their name, flight number, and a link or phone number. The message uses urgent language, claiming the flight has been canceled or delayed and instructing the recipient to "call this number" or "click to rebook."

Once the traveler contacts the number or clicks the link, they are speaking with a scammer posing as an airline agent. These fraudsters then offer to "help" rebook the flight, but in reality, they are after the traveler's credit card information or other personal details like their birth date or passport number. In some cases, the scammers even send fake confirmation emails to make their scheme more believable.

Experts warn that these fake alerts often arrive during busy travel seasons or times of weather-related delays, making them seem even more plausible. Scammers are using advanced tools like AI to generate convincing language and fake confirmations that mimic real airline communications.

To avoid falling victim to these deceptive tactics, authorities advise travelers to always verify flight updates directly through the airline's official website or mobile app, rather than clicking on links or calling numbers provided in unexpected texts or emails. Legitimate airline staff will never ask for sensitive information like gift card numbers or bank login details over the phone.