Home / Technology / Australia Rushes to Fortify Telco Networks After Glitch
Australia Rushes to Fortify Telco Networks After Glitch
13 Sep
Summary
- Government vows to improve telecommunications resilience.
- Optus suffered a technical glitch affecting voice calls.
- Past outages disrupted emergency services and caused fines.
The Australian government has announced plans to strengthen the resilience of the nation's telecommunications infrastructure. This commitment follows a recent 76-minute technical outage experienced by Optus, the country's second-largest mobile carrier. The glitch, which occurred on Friday, affected voice calling services across Victoria, South Australia, Tasmania, and the Northern Territory, with some customers reporting intermittent call dropouts.
This latest incident is especially concerning due to a previous Optus network failure in 2023. That outage critically impacted the ability of hundreds of individuals to contact emergency services, tragically resulting in two deaths. Optus, owned by Singapore Telecommunications, has apologized for the recent glitch. The government has described the situation as 'deeply concerning' and is actively investigating its cause. In 2024, Optus faced a A$12 million fine from regulators for failing to provide emergency call services during a nationwide outage in 2023. Furthermore, the company experienced a significant cyberattack in 2022, compromising the data of approximately 9.5 million Australians.