Home / Technology / Alexa Gets Smarter: Over 100 New Shopping Skills
Alexa Gets Smarter: Over 100 New Shopping Skills
29 Oct
Summary
- Alexa now manages subscriptions, lists, and delivery instructions.
- Users can ask Alexa about Prime and Audible subscription issues.
- Agentic feature usage by consumers has grown 8x this year.
Ahead of the busy holiday shopping period, Amazon has significantly upgraded Alexa's capabilities, introducing more than 100 new features focused on shopping assistance. These enhancements empower users to manage subscriptions, create and organize shopping lists, and modify delivery instructions, such as updating addresses or adding specific drop-off notes.
The upgraded Alexa can now handle inquiries related to Prime and Audible subscriptions, offering support for billing questions and resolving payment issues. This move aligns with Amazon's strategy to integrate more AI into its shopping experience, following earlier launches of an AI shopping assistant and product notification tools.
Amazon reported a substantial increase in the adoption of its AI-powered features, with the number of users engaging with agentic capabilities growing eightfold since the start of the year. Over the past 12 months, more than 400 million consumers have utilized Alexa for their shopping needs.
