How is AI being used in airports to manage passenger traffic?

Airports are embedding AI into workflows for passenger flow management, predictive analytics to anticipate congestion at security and immigration, and biometric processing.

What are the benefits of AI in airport operations?

AI enhances operational efficiency, improves passenger experience through personalized services, optimizes baggage handling, and aids in predictive maintenance and cybersecurity.

Home / Technology / AI Transforms Airports for 10.2 Billion Travelers

AI Transforms Airports for 10.2 Billion Travelers

Q: Why has aviation's adoption of AI been limited despite its rapid advancement?

Aviation's adoption of AI has been limited due to reliance on legacy systems and the industry's safety-critical nature, where regulations often outweigh rapid innovation.

29 Jan

•

Summary

Airports leverage AI for passenger flow and maintenance.
AI predicts congestion, improving security and immigration.
Biometric processing and baggage optimization enhance experience.

AI Transforms Airports for 10.2 Billion Travelers

Global air passenger traffic is anticipated to reach 10.2 billion by 2026, a significant increase driving substantial investments in airport infrastructure and AI. Airports are increasingly embedding artificial intelligence into their workflows to manage passenger flow, streamline airside maintenance, bolster cybersecurity, and improve customer experiences. AI-powered analytics are being utilized to predict congestion at security and immigration checkpoints, proactively preventing delays and transitioning from reactive crowd management to predictive operations.

Advancements in AI are also facilitating biometric processing for seamless immigration and optimizing baggage handling systems. Experts note that AI's rapid development since 2017 has empowered these technological leaps. While AI has progressed exponentially, its adoption in aviation remains relatively limited due to legacy systems and the industry's safety-critical nature, where safety regulations often take precedence over the speed of innovation.