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Americans Now Trust AI Less Than Before
16 Sep
Summary
- AI usage increased from 39% to 51% in one year.
- Public trust in AI decisions dropped from 32% to 28%.
- Most expect AI to reduce businesses and jobs.
Public trust in artificial intelligence has declined despite its growing use and increased self-reported understanding among Americans. A recent survey indicates that while the percentage of people using AI at school, work, or personally rose to 51% from 39% in the previous year, their confidence in AI's fair decision-making capability has decreased from 32% to 28%.
This erosion of trust persists even among frequent AI users. Furthermore, a significant shift in economic expectations has occurred, with a growing number now anticipating AI to decrease economic growth. Large majorities also foresee AI reducing the number of businesses and jobs, a sentiment that should prompt reflection among AI advocates who predict substantial job market disruption.
In response to these evolving perceptions, broad support exists for AI education and regulation. While enthusiasm for teaching AI skills in K-12 classes is moderate, more robust backing is evident for on-the-job training and enhanced STEM education. A substantial majority also endorses government-led safety and data-security rule-making, even if it potentially slows AI development.
The survey, conducted in partnership with the Special Competitive Studies Project, involved 3,152 Gallup Panel members from June 2 to June 23, 2026. It highlighted a strong consensus favoring government oversight for AI regulations and safety testing, with most respondents preferring independent experts or government agencies over individual companies to establish and enforce these rules.
