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AI Leaders Confident Amid Global Turmoil
2 Apr
Summary
- 74% of leaders prioritize AI investments despite uncertainty.
- Only 11% of firms are considered 'AI leaders' but see more value.
- Trust and governance are crucial for AI's agentic future.
Global leaders are maintaining AI as a top investment priority, with 74% intending to continue funding despite economic uncertainties. While 64% of organizations report that AI is delivering meaningful business value, many express concerns regarding data security and privacy due to incomplete strategic plans. As businesses advance from generative AI to agentic AI, they must leverage lessons from past investments.
Confidence in managing AI risks increases with organizational maturity; only one in five early-stage firms feel secure, compared to nearly half of AI leaders. These 'AI leaders,' comprising just 11% of companies, achieve 82% meaningful value from AI, significantly higher than their peers. KPMG suggests that AI leaders view AI as a transformative technology rather than an add-on, focusing on AI-specific hiring, training, and human-AI collaboration.
Investing in the workforce nearly quadruples the likelihood of realizing AI value. Persistent challenges across the industry include data quality, governance, compliance, and security. Establishing robust foundations in these areas is crucial before fundamentally altering operational methods.
"There is no agentic future without trust and no trust without governance that keeps pace," noted Steve Chase, Global Head of AI and Digital Innovation. Sustained investment in people, training, and change management is essential for scaling AI responsibly and capturing its full value.
