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ChatGPT Influences 2026 Holiday Buys
28 Sep
Summary
- Chatbots like ChatGPT will significantly impact consumer choices this holiday season.
- Adobe forecasts a 130% surge in AI-assisted traffic to US retail sites.
- Shoppers are increasingly using AI tools for product research and purchasing decisions.

This holiday shopping season, consumer choices are expected to be significantly shaped by artificial intelligence, particularly chatbots like OpenAI's ChatGPT. Adobe Inc. has released a forecast indicating a remarkable surge in AI's influence on online retail.
The firm projects that AI-assisted traffic to U.S. retail websites will climb by 130% compared to the previous year. This highlights a growing trend where shoppers are integrating AI tools into their purchasing journey.
Consumers are utilizing AI for various aspects of their shopping experience, from initial research to final purchasing decisions. This evolving behavior underscores the transformative impact of AI on e-commerce.