Home / Technology / AcuRite App Switch Sparks Customer Uproar
AcuRite App Switch Sparks Customer Uproar
16 May
Summary
- AcuRite is forcing users to switch to the AcuRite Now app by May 30th.
- Customers cite missing features and a subscription fee for formerly free services.
- The new app has received very low ratings on app stores.

Weather device company AcuRite is mandating that its customers transition to the AcuRite Now application by May 30th, 2026. This move discontinues the use of the older My AcuRite app, which has been operational since 2016. The AcuRite Now app, launched in June 2025, is required for continued access to AcuRite devices and data.
Customers have expressed considerable discontent, citing numerous drawbacks in the new application. Key complaints include the inability to rename sensors, difficulties in uploading data, and the omission of fractional temperature reporting. A notable feature loss is the free sharing of data with Weather Underground; AcuRite Now offers this functionality only through a paid subscription, starting at $2 per month, which also increases data history storage.
The AcuRite Now app has faced widespread criticism for its user interface, described by some as "a bad joke." User reviews on app stores reflect this dissatisfaction, with ratings averaging around 1.3 to 1.4 stars. AcuRite's decision to force this transition on its user base, particularly those with complex hardware setups, represents a significant risk of alienating loyal customers and potentially driving them to competitors.