PAUL India's Hygiene Crisis: Worms in Pune Pastry After Gurugram Incident

A recent incident involving a live worm found in a pastry at a PAUL India outlet in Pune has intensified scrutiny on the bakery chain. This discovery occurred just days after a similar viral complaint from Gurugram, where a customer found a live worm in a sandwich purchased on August 21. The Pune customer shared a video of the pastry with the worm on social media, adding to the growing public concern.

PAUL India responded to the Gurugram incident by issuing a statement on Instagram, asserting their commitment to rigorous food safety and hygiene standards. However, this statement reportedly angered many customers further, as it was perceived to lack accountability and a direct apology. The company, which originated in France in 1889 and operates in over 45 countries, specializes in European dishes and has been expanding its presence in India, with its 15th outlet opening in Aerocity, New Delhi, in August.