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Family Kicked Off Delta Flight Over Son's Scooter
6 Nov
Summary
- Family removed from Delta flight due to child's electric scooter.
- Scooter used as mobility device for achondroplasia.
- Family successfully used same scooter on previous Delta flights.
A family's travel plans were disrupted when they were allegedly removed from a Delta Airlines flight due to their son's electric scooter, a mobility device for his achondroplasia. This incident occurred on a flight from Florida to Atlanta, despite the family having successfully used the same scooter on two previous Delta flights that same week.
The family reported being asked to leave the aircraft after initially being allowed to board. According to the mother, a Delta captain later suggested the scooter could be placed in cargo, but the family was still escorted off the plane. She expressed frustration, calling the situation "ridiculous" and emphasizing concerns about disability access and dignity.
Delta's policy permits mobility devices, but battery-operated ones require 48-hour advance notification regarding battery type to comply with dangerous goods regulations. While some questioned the device's non-medical grade status, the Americans with Disabilities Act (ADA) does not mandate mobility devices be medical-grade. The family ultimately flew with American Airlines without incident.
