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Cafe Chain Apologizes After Cat Relocation Outcry
3 Nov
Summary
- Cafe staff relocated a healthy, sterilized community cat from its usual spot.
- An online video sparked backlash, with users threatening to boycott the cafe.
- The cafe located the cat safely and promised improved staff training on animal care.
A Mumbai cafe chain issued a public apology after its employees relocated a community cat from outside an outlet in Bandra West. The incident came to light when a local resident shared a video on social media, alleging that two staff members had taken the cat. The cat was described as healthy, sterilized, vaccinated, and friendly.
Following the video's virality, the cafe chain faced significant criticism, with many customers threatening to boycott its services. In response, the company acknowledged that an untrained employee had relocated the cat, taking full responsibility for the actions. They emphasized that their cafes are part of neighborhoods and aim to be compassionate.
The cafe announced that a team had successfully located the cat, and it was found to be safe. The animal has since been placed in a new home with someone who has stepped forward to care for it. The company also pledged to implement stronger training and protocols for staff interactions with community animals going forward.