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Young voices demand digital support for family violence
29 Jan
Summary
- 40% of children under 16 experience family violence.
- Young people prefer digital communication over calls.
- A new 'support multiverse' aims for digital-first youth aid.

Over 40% of children under 16 are exposed to domestic and family violence, highlighting a critical need for accessible support. Many young people, particularly those in the digital era, express reluctance towards phone calls, preferring digital communication methods. Recognizing this, Safe Steps, a Victorian family support service, is advocating for a national 'support multiverse.'
This initiative aims to create a digital-first entry point for young people seeking help. The support multiverse is envisioned to engage youth in their preferred online spaces, including social media and messaging apps. Experts emphasize that co-design with young people is crucial to avoid adult-centric systems and ensure relevance.
This youth-friendly digital model could offer safer pathways to support, especially for isolated adolescents. However, investments in offline, trauma-informed services are vital to complement digital resources. Current funding gaps for specialist child support within family violence refuges underscore the need for dedicated, accessible services for young people escaping abuse.




