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Woman's 12-Hour Care Fight for Dignity
16 Dec, 2025
Summary
- Woman requires 12 hours of daily hands-on care due to multiple health conditions.
- Council plans to change her care provider, a move she calls a safeguarding issue.
- She fears degrading treatment and budget-driven hour reductions by the council.
A woman in Telford, Charlotte Hale, is confronting her local council over a planned change in her care providers, asserting that the decision compromises her dignity and safety. Ms. Hale requires 12 hours of hands-on care daily due to multiple health conditions, including cerebral palsy and fibromyalgia, and her doctor has deemed any disruption a serious safeguarding issue.
Her current care firm is not approved by the council, necessitating a provider change once short-term funding concluded. Ms. Hale has refused to switch providers without a formal assessment, fearing the process is driven by budget concerns and could lead to reduced care hours and a loss of privacy.
Telford and Wrekin Council stated that her support will continue during the transition, assuring that care provision will not cease. However, the council has acknowledged significant budget challenges within its social care services, particularly for individuals with disabilities.
