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West Sussex GP Clinic Earns 'Good' Rating After Overhaul
10 Sep
Summary
- Care Quality Commission upgrades Modality Mid-Sussex rating
- Practice serves 30,000 patients across 4 locations
- Significant progress made, including better patient access

As of September 10th, 2025, a West Sussex GP practice has undergone a remarkable transformation, earning a 'good' rating from the Care Quality Commission (CQC) after previously being deemed 'inadequate'.
Modality Mid-Sussex (MMS), run by the Modality Partnership, serves approximately 30,000 patients across four locations in East Grinstead, Crawley Down, and Burgess Hill. The CQC's latest inspection has recognized the practice's significant progress, highlighting improvements in patient access to appointments as a key factor in the upgraded rating.
According to the CQC, the MMS staff should be "proud" of the strides they have made. The regulator noted that the practice has "made significant progress" since its previous assessment, indicating that the changes implemented have had a positive impact on the quality of care provided to the local community.
This turnaround is a testament to the dedication and hard work of the MMS team, who have clearly prioritized enhancing the patient experience and addressing the concerns raised in the earlier 'inadequate' rating. The upgraded status is a welcome development for the practice and the thousands of individuals it serves in the West Sussex region.