Volunteer Fired After Exposing Care Home Neglect

An artist who sought to improve conditions at Regency Manor, an assisted living facility in Independence, Kentucky, was terminated from her volunteer role after her efforts drew attention to systemic issues. Rachel Paxitzis began volunteering after seeing a social media post, power washing, planting flowers, and painting. She also initiated a GoFundMe page for residents, raising approximately $1,700.

However, her involvement uncovered significant past violations. State inspectors had previously attempted to close Regency Manor in 2025 due to severe health and safety concerns, including improper temperature control, inadequate sanitation, and mishandling of narcotics. While a judge initially dismissed the state's lawsuit, citing insufficient evidence, it highlighted serious allegations.

Regency Manor has faced multiple lawsuits from residents' families and former employees. These lawsuits detail accusations of negligence, leading to resident falls, injuries, and even deaths, such as Sherry Moore in August 2022. Fire inspections have also revealed multiple violations over the years, including issues with sprinkler systems and exit routes.

Despite initially welcoming her help, Regency Manor management later barred Paxitzis, citing concerns about her social media posts and the legality of her fundraising. Her volunteer work, intended to help residents, ultimately led to her expulsion.