Police step back in mental health crises

Victoria Police will adopt a secondary role in mental health emergency callouts, allowing paramedics and health specialists to lead responses. This significant shift, formalized through an agreement between Victoria Police, Ambulance Victoria, and the Department of Health, aims to better protect vulnerable individuals. Approximately 60,000 mental health emergencies annually will now be treated with a "health-led" approach, moving away from a law-and-order focus.

The new protocol seeks to improve outcomes for people in crisis, addressing concerns about police-led responses leading to dangerous escalations. While this change partially aligns with a key royal commission recommendation, questions persist regarding the provision of additional expert-trained staff and resources.

Union representatives and mental health advocates have welcomed the health-led approach but stressed the urgent need for increased funding and staff. They highlighted that existing resources are already strained, and the additional responsibility could be challenging without adequate support. Police will continue to ensure public safety and respond to immediate risks, but their involvement in mental health callouts will be primarily supportive, requested only as a last resort.

Instances where patients have absconded from mental health units or are under compulsory treatment orders will also see health agencies leading the response, with police offering support. Transfers to hospitals will prioritize non-police transport options. This agreement ensures a coordinated effort among clinicians, police, and paramedics, utilizing the least restrictive means necessary for patient benefit.