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40 Years of Listening: Chennai NGO's Suicide Prevention Impact
20 Feb
Summary
- Volunteers listen, offering emotional support without advice.
- Sneha has handled over 1.5 million calls since 1986.
- The NGO advocates for policy changes and community resilience.

Founded in February 1986, Sneha has dedicated 40 years to suicide prevention, overcoming initial skepticism to become a vital resource. The organization operates entirely with volunteers, demonstrating that support can be effectively delivered through empathy and active listening. Sneha has responded to over 1.5 million calls, in addition to managing walk-ins, emails, and chats, providing a non-judgmental space for those in distress.
Volunteers at Sneha offer emotional support, emphasizing that their role is to listen and be present with callers rather than provide advice or solutions. Anonymity and confidentiality are cornerstones of their service, fostering a safe environment for individuals to share their feelings. The organization's impact extends beyond direct support, encompassing advocacy for policy changes and community-based interventions.



