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Grieving Parents Turn Tragedy into NHS Care Reform
8 Oct
Summary
- Baby died preventable death due to neglect and missed distress signs.
- Trust initially blamed mother, then apologized for failings.
- Parents now collaborate with the trust to improve maternity care.
A couple, Neil and Katie Russell, have transformed their profound grief into a mission to reform NHS maternity care after the preventable death of their daughter, Poppy. Poppy died at just 12 hours old in April 2021 at Princess Royal Hospital in Telford, following a labor where Katie's concerns about tokophobia and desire for a caesarean were dismissed.
Despite repeated assurances, Katie experienced prolonged periods without adequate care and was not monitored appropriately during labor, leading to Poppy's distress. An emergency caesarean was performed, but it was too late; Poppy had sustained a hypoxic brain injury. An inquest in 2023 revealed that an earlier birth could have saved her life.
Compounding their heartbreak, the Shrewsbury and Telford NHS Trust (SaTH) initially blamed Katie for the death, a claim refuted by the inquest. The trust later admitted to failings and offered an apology. The Russells, discovering attempts to cover up the neglect, felt the subsequent lies were almost as devastating as their loss.
In March 2024, the couple met with the trust, deciding to honor Poppy by initiating "Poppy's Promise." This initiative stems from their experience of not being treated as human beings and aims to reintegrate compassionate care within the NHS.