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Care Home's Outstanding Rating Champions Independence

Summary

  • Care home rated outstanding for championing resident independence.
  • Inspectors praised 'genuinely exceptional care' provided.
  • Renovated home involved residents and families in design.
Care Home's Outstanding Rating Champions Independence

Flora Innes House, a care home in Daventry, Northamptonshire, has been awarded an 'outstanding' rating by the Care Quality Commission (CQC), marking a significant improvement from its previous 'good' overall rating. The home, which supports nine people with learning disabilities, also saw its 'well-led' category upgraded to outstanding.

Inspectors noted that leaders and staff have cultivated a culture that actively promotes resident independence. This is exemplified by a resident who, with tailored support, has developed skills to cook independently, use public transport, and pursue work and hobbies.

The inspection, conducted in April and May, highlighted an 'exceptionally positive and inclusive' atmosphere. Renovations to the home were completed with input from residents and their families, contributing to a feeling of involvement and well-being. Relatives reported feeling closely connected to care planning.

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Property Code: 5571