Home / Health / Mental Unit Fails Patients: Outdated Meds & Crying Dismissed
Mental Unit Fails Patients: Outdated Meds & Crying Dismissed
3 Jan
Summary
- Patients received expired medication and faced dismissive staff responses.
- Inspectors found issues with staffing, medicine management, and incident response.
- The unit was given a formal warning by the health watchdog.
A private mental health unit in Oldham, Cygnet Kenney House, has received a formal warning from the Care Quality Commission (CQC) for failing to meet safety regulations. The inspection in September revealed critical issues, including the administration of expired medications and a lack of suitably qualified staff to ensure patient safety.
During the assessment, patients on the Harben ward reported not feeling safe and experiencing unhelpful staff responses, with one instance of a distressed patient being told to "stop crying." Similar concerns were noted on other wards regarding medication management and extended observation periods for staff.
